Frequently Asked Questions

Yes. Our walk-in humidor is stocked with a wide variety of premium cigars from respected manufacturers around the world. Whether you enjoy mild, medium, or full-bodied cigars, our selection is continually refreshed to provide excellent options for every preference.

Absolutely. We carry a diverse selection of premium pipe tobacco, including aromatic blends, English mixtures, Virginia tobaccos, Burley blends, Perique mixtures, and other customer favorites from trusted brands.

Of course. Whether you're purchasing your very first cigar or selecting your first pipe, our knowledgeable staff is happy to answer questions and recommend products that match your experience level and taste preferences.

Yes. Customers can enjoy both our indoor and outdoor smoking lounges, providing comfortable places to relax, socialize, and enjoy premium cigars or pipe tobacco in a welcoming atmosphere.

The Chief's Club is our membership program that offers exclusive discounts, monthly gatherings, special pricing on events, and additional benefits created specifically for our regular customers and cigar enthusiasts.

Yes. We offer a variety of cigar accessories including lighters, butane, humidification products, cutters, ashtrays, and other essentials that help you enjoy and properly care for your cigars.

Yes. Our inventory includes quality smoking pipes along with filters, pipe cleaners, pipe tools, pipe bits, butane, humidity products, and other accessories to help maintain your equipment.

Absolutely. Tell us what flavors, strength, wrapper types, or previous cigars you've enjoyed, and we'll gladly recommend options that fit your personal preferences and budget.

Yes. We purchase our products through authorized distributors and trusted suppliers to ensure our customers receive genuine premium cigars, pipe tobacco, and smoking accessories.

Yes. Throughout the year we host cigar events, product showcases, membership gatherings, and other opportunities for customers to connect with fellow enthusiasts while discovering new products.

Absolutely. While many customers purchase boxes, we also offer individual cigars, allowing you to sample different blends before committing to a larger purchase.

Premium cigars should be stored in a properly maintained humidor with consistent humidity levels. Proper storage helps preserve flavor, construction, and overall smoking quality over time.

We accept most major payment methods. If you have questions regarding specific payment options, gift cards, or special orders, our staff will be happy to assist you.

Yes. Gift certificates make an excellent choice for cigar enthusiasts, pipe smokers, birthdays, holidays, Father's Day, retirements, and other special occasions.

Strike the Box Pipes & Cigars is located at 6935 11th Street, New Milford, Illinois 61109. We proudly welcome customers from Rockford, Loves Park, Machesney Park, Roscoe, Rockton, Belvidere, Cherry Valley, Freeport, Beloit, Janesville, and communities throughout Northern Illinois and Southern Wisconsin.